Shipping policy

Shipping Policy

At London Grub Kitchen, we take great care to ensure your order is prepared, packed, and delivered safely.

Order Processing

  • Orders are typically processed within 1–2 working days.

Delivery Method

  • Orders are dispatched using a tracked courier or Royal Mail service, depending on parcel size and destination.

Delivery Times

  • Standard delivery usually takes 2–5 working days after dispatch inside the United Kingdom. Times outside may vary.

  • Delivery times are estimates and may vary due to courier delays or external factors beyond our control.

Shipping Costs

  • Shipping costs are calculated at checkout and are based on order size and delivery location.

Delivery Issues

  • Please ensure your delivery address is correct when placing your order.

  • London Grub Kitchen cannot be held responsible for delays, lost parcels, or failed deliveries caused by incorrect address details or courier issues.

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the issue.